First, when a user deletes an email, that email goes to the deleted folder in the user’s mailbox.
How a user can recover deleted mailbox items To change the deleted item retention for a mailbox you can run the following command in the Exchange Management Shell (EMS): Set-Mailbox -Identity "User1" -RetainDeletedItemsFor 30 -UseDatabaseRetentionDefaults $falseĪgain, don’t forget to adjust the quota warnings as you have applied new values. You can also do the same change using PowerShell. To make any customizations, select the “Customize the retention settings for this mailbox” radio button and enter in the new value that you want and then click the Save button.You will notice that whatever is set on the database level will be set on the mailbox as the radio button “Use the default retention settings from the mailbox database” is selected.Click on the mailbox usage tab and scroll down.Either Search for the mailbox or select it from the list and then double click it or click the pencil to open the properties page.Click Recipients in the left-hand pane.Once Internet Explorer has loaded the page, enter in your credentials and log in.You can also set this for individual mailboxes as mentioned above. To change the deleted item retention for the mailbox database, run the following command in the Exchange Management Shell (EMS): Set-MailboxDatabase -Identity "Mailbox Database 0996934797" -DeletedItemRetention 30ĭon’t forget to also set your warning quota. This should align with company requirements and also with storage requirements. On the right-hand side, you will see the option Keep deleted items for (days):Įnter the value you want.Select the database you want to change and click the pencil button to make changes.Once your browser has loaded the page, enter in your credentials and log in.Launch the Exchange 2019 Exchange Admin Center from the start menu under the Exchange 2019 folder.If you prefer logging into the Exchange Admin Center and making the changes then you would need to do the following: Database limit change There are a few ways you can change these limits. Certainly, you don’t have the storage capacity to raise the retention time for every user in the organization, but you could change it individually for certain users such as the CEO or CFO or CIO, and give them, say, 30 days of deleted-item retention. This value can be changed, not only on a store level but also on an individual mailbox level. The Exchange mailbox database retains deleted mailbox items for 14 days by default. This allows users to delete emails while also allowing them to recover the deleted emails for a certain period of time as defined in Exchange. Exchange has a built-in dumpster - call it a recycle bin if you like.
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